Amazon.com and MTurk discriminate against US citizens.
MTurk, or Amazon Mechanical Turk, is a service run by Amazon.com that partners people with small jobs needing done with other people capable of doing those jobs. From the MTurk website:
What is Amazon Mechanical Turk?
Amazon Mechanical Turk is a marketplace for work that requires human intelligence. The Mechanical Turk service gives businesses access to a diverse, on-demand, scalable workforce and gives Workers a selection of thousands of tasks to complete whenever it’s convenient.
Amazon Mechanical Turk is based on the idea that there are still many things that human beings can do much more effectively than computers, such as identifying objects in a photo or video, performing data de-duplication, transcribing audio recordings, or researching data details. Traditionally, tasks like this have been accomplished by hiring a large temporary workforce (which is time consuming, expensive, and difficult to scale) or have gone undone.
What is a HIT?
A Human Intelligence Task, or HIT, is a question that needs an answer. A HIT represents a single, self-contained task that a Worker can work on, submit an answer, and collect a reward for completing.
It’s a great concept and the site looked interesting, so I created an account and thought I was on my way. But then I learned that US citizens living outside the US were not allowed to participate in MTurk. And yet, non-US citizens residing outside the US are eligible. In short, certain Americans are not allowed to participate in MTurk while all foreigners are allowed to. This made no sense to me and so I wrote to Amazon requesting clarification. Below is our correspondence.
My initial message was clearly written in an irritated state. After all, I had just spent a significant amount of time completing the sign up process, including giving them all sorts of personal information:
I read on your FAQs page that “Unfortunately, US citizens living outside the United States are not allowed to work on Mechanical Turk.”
Why not? This appears illegal to me. I pay US taxes, I’m required to file every year regardless of where I live, and I’m a citizen, for Pete’s sake.
Please explain your policies. What is the logic? I have often ordered items from Amazon to be shipped overseas. Perhaps I should cancel my Amazon account and take my business elsewhere?
You’re clearly happy to take my money when I’m living overseas. This is hypocritical nonsense. Please explain.
Their first response:
Hello,
You are correct, that is our policy with Mechanical Turk. We strive to offer fast and efficient customer service, in this case I will need to further investigate this matter. We will be contacting you within the next 3-4 business days with more information regarding this policy.
Thank you for your recent inquiry. Did I solve your problem?
A couple of days later I received this message:
Hello,
I was able to get an answer back about US citzens who live abroad doing MTurk. Unfortunately the answer was still consistent with what originally given to you. Thank you for your interest and patience in this matter.
Thank you for your recent inquiry. Did I solve your problem?…
My response:
Hello *****,
Actually, I was asking why Americans living abroad can’t use MTurk.
I find it interesting that foreigners are allowed to use MTurk while Americans are not. This sounds like a public relations nightmare for you if someone were to make an issue of it.
So, again, can you please tell me WHY this policy exists?
Thanking you kindly,
My last message was sent Dec. 3, and I have not heard back from MTurk or Amazon.
US citizens living abroad are treated unfairly in many ways by the US Government and many companies, and the reasons are usually tax related, at least as far as I can tell. But I’m not sure if that’s the case in this instance because Amazon.com and MTurk won’t tell me why they discriminate against US citizens.
I haven’t lived in the US for over ten years, and yet I still have to file a US tax return every year. That is taxation without representation. Didn’t taxation without representation have something to do with the American Revolution?
Here’s another example. While living abroad, I was looking into non-US banks in which I could put a couple of thousand dollars and get a nice return on. Specifically, I was looking at banks in Singapore. I was also looking at some sort of money fund in Europe. This was a number of years ago. In all cases, I learned that literally everyone in the world is eligible to use these services except US citizens (and green card holders, who are second-class citizens). This was not the choice of the financial services; it was a US law. And now I have Amazon telling me that everyone in the world can use MTurk except US citizens living abroad.
So, at least economically, it is becoming apparent to me that US citizens are among the least free people in the world.
So, Amazon.com, I won’t be buying anything from you anymore. And MTurk, you should be ashamed. I think Americans should be aware of how you favor giving work to foreigners over US citizens.
Here’s a screenshot from the MTurk FAQ page (click to expand):
